There’s talk up and down the country about town centres dying. Many many people have written about this so I’m not going to add too much more. I do have a grumble though. I enjoy shopping in my home town – Leek – because it still has a good selection of independent retailers bucking the trend against chain store and internet domination. Why oh why then do they not do themselves a favour and provide the good service that we want and expect?
I don’t mind paying a bit extra or having a smaller product range provided I get the service seemingly only possible from a small business owner. It’s their livelihood and they (should) care about looking after customers. Today I went in two independents, both of which were too busy on their computers to even say hello. Come on, give me a reason to spend money in your shop, not a reason to turn to Amazon and co!
On a positive note, the lady in Mr Simm’s Olde Sweet Shop was superb, helping my 3 and 5 year olds spend their few precious pence. Well done, THAT’S the service that will keep me spending in my high street.